FAQs
Are all your ceramic pieces one-of-a-kind?
Yes, each piece is handcrafted and unique, making it one-of-a-kind. No two items are exactly the same.
Why are there slight variations in the glazes, clay body textures, and small defects on my ceramic piece?
Each of my ceramics is handcrafted, which means slight variations in glazes, textures, and small imperfections are natural and add to the uniqueness of every piece. These characteristics are a testament to the handmade process and ensure that no two items are exactly alike.
How can I care for my ceramic artwork?
To ensure longevity, handle with care. Most functional pieces can be dishwashed or gently hand-washed with mild soap and water. Avoid harsh chemicals or abrasive scrubbing. To remove dust from the decorative detailed sculptural artworks vacuum
with the small soft brush head.
Are your functional tableware ceramic items food-safe?
Yes, all functional pieces like bowls, cups, and plates are made with food-safe glazes, ensuring they're safe for everyday use.
Can I request a commission of artwork?
For custom orders and commissions, please reach out via the contact page to discuss your specific needs.
Do you offer gift wrapping or special packaging?
Yes, I offer gift wrapping and special packaging options for an additional fee. Just select the option at checkout.
What is your return policy?
Due to the handmade nature of my ceramics, all sales are final. However, if an item arrives damaged, please contact me within 48 hours of delivery for a resolution.
How long will it take to receive my order?
Orders are typically processed within 3-5 business days. Shipping times vary depending on your location, but you'll receive tracking information once your order is dispatched.
Do you ship internationally?
Yes, I offer international shipping. Shipping costs and delivery times will vary based on the destination. Please contact me via the contact page to request estimated international shipping costs to your location.
Can I see your ceramics in person before purchasing?
My ceramics are available online, at select exhibitions and market stalls in the Northern Rivers NSW.
Check my website or subscribe to my mailing list to be notified about upcoming events where you can see my artwork in person.